age44 Terms & Conditions

1. Acceptance of Terms

These Terms & Conditions (the "Agreement") govern the relationship between age44 ("the Platform", "we", "us", "our") and any individual who accesses or uses age44.app ("you", "the Player", "the User"). By completing the registration process, making a deposit, placing any wager, or simply browsing the platform, you acknowledge that you have read, understood, and agree to be bound by this Agreement in its entirety.

age44 reserves the right to amend, update, or replace any part of these Terms & Conditions at any time without prior individual notification. It is your responsibility to review this page periodically. Continued use of age44 following the publication of any changes constitutes your acceptance of the revised terms. The "Last Updated" date at the top of this document will always reflect the most recent revision.

These terms apply to all products and services offered through age44, including but not limited to: live casino games, slots, sports betting (including cricket betting, football, and kabaddi), card games, fishing games, crash games, and any promotional offers or bonus campaigns associated with these products.

2. Eligibility & Age Restriction

To be eligible to use age44, you must satisfy all of the following conditions at the time of registration and throughout the duration of your account:

• You are at least 18 years of age.
• You are accessing the platform from a jurisdiction where online gaming is not explicitly prohibited by applicable local law.
• You are registering on your own behalf, as a private individual, and not as a representative of any business or other legal entity.
• You are not currently subject to a self-exclusion order on age44 or any affiliated platform.
• You do not already hold an active or dormant age44 account under any other username, email address, or phone number.
• You are acting in good faith and intend to use the platform solely for personal entertainment purposes.

age44 may request documentary proof of age at any time. Acceptable documents include a Bangladesh National Identity Card (NID), passport, or birth certificate. Accounts found to be operated by individuals under 18 will be immediately suspended, all pending withdrawals will be cancelled, and any deposited funds may be returned to the original payment method following an investigation.

If you are the parent or guardian of a minor and you believe that minor has accessed age44, please contact us immediately at [email protected]. We take underage access extremely seriously and will act promptly on any such report.

3. Account Registration

To access real-money gaming on age44, you must complete the registration process and create a verified account. During registration, you are required to provide accurate, current, and complete information including your full legal name, date of birth, valid mobile number (registered in Bangladesh), email address, and preferred payment method.

3.1 One Account Policy

Each individual is permitted to hold one and only one age44 account at any given time. Operating multiple accounts — whether simultaneously or sequentially — is a material breach of this Agreement. Any accounts identified as duplicates will be permanently closed. Bonuses or winnings accumulated across duplicate accounts will be voided without compensation.

3.2 KYC Verification

All accounts must complete Know Your Customer (KYC) identity verification before their first withdrawal is processed. KYC requires submission of a clear photographic copy of a government-issued ID (NID or passport) and, in some cases, a proof of address or a selfie with the ID document. age44 completes KYC reviews within 24–48 hours under normal operating conditions. Accounts that fail to complete KYC or provide fraudulent documents will be permanently suspended.

3.3 Account Security

You are solely responsible for maintaining the confidentiality of your age44 login credentials. You must not share your username or password with any third party. age44 is not liable for any losses resulting from unauthorised access to your account that arise from your failure to keep credentials secure. If you suspect unauthorised access, contact support immediately at [email protected] to freeze your account.

3.4 Accurate Information

Providing false, misleading, or outdated information during registration or at any subsequent point is grounds for immediate account suspension. If your personal details change (for example, your registered mobile number), you must update your account information promptly via the account settings page or by contacting support.

4. Deposits & Withdrawals

age44 supports deposits and withdrawals via the following methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, and Sonali Bank. All transactions are denominated in Bangladeshi Taka (BDT).

4.1 Minimum Deposit

The minimum deposit on age44 is ৳200. There is no upper limit on deposits, although age44 reserves the right to request the source of funds for large transactions as part of its fraud prevention and anti-money-laundering obligations.

4.2 Deposit Processing

Deposits made via bKash, Nagad, Rocket, and Upay are credited to your age44 balance instantly or within a few minutes under normal network conditions. Bank transfer deposits may take longer depending on the originating bank's processing times. age44 is not responsible for delays caused by third-party payment processors or network outages.

4.3 Withdrawal Conditions

Withdrawals are subject to the following conditions:

• Your account must have completed KYC verification.
• You must withdraw to a payment method registered in your own name. Third-party withdrawals are not permitted under any circumstances.
• Any active bonus wagering requirements must be fulfilled in full before funds can be withdrawn. Real-money balances (non-bonus funds) may be withdrawn at any time, subject to KYC completion.
• Minimum withdrawal amount is ৳500 per transaction.
• age44 targets same-session processing for bKash and Nagad withdrawals. In practice, most withdrawals are completed within 1–4 hours. Bank transfer withdrawals may take 1–3 business days.

4.4 Anti-Money-Laundering Policy

age44 applies strict anti-money-laundering (AML) controls. Depositing funds with no intent to wager, depositing then withdrawing without significant gameplay, or any pattern of activity consistent with money laundering will result in immediate account suspension and referral to the relevant authorities. All transactions are monitored in real time.

5. Bonuses & Promotions

age44 offers a range of bonuses and promotional offers to both new and existing players. All offers are subject to specific terms that are published at the point of claiming. The general bonus rules set out below apply to all promotions unless a specific offer's terms state otherwise.

5.1 Welcome Bonus

New players are eligible for a welcome bonus on their first qualifying deposit. The welcome bonus amount, deposit match percentage, and minimum qualifying deposit are specified on the promotion page at the time of registration. Welcome bonuses are credited to a separate bonus balance and are subject to a wagering requirement before they can be converted to withdrawable funds.

5.2 Wagering Requirements

All bonuses carry a wagering requirement expressed as a multiplier (e.g., 30x means the bonus amount multiplied by 30 must be wagered before withdrawal). Not all games contribute equally to wagering requirements. Slots typically contribute 100%, while live casino games, sports bets, and card games may contribute at reduced rates. The contribution rates for each game category are displayed in the detailed terms of each offer.

5.3 Bonus Expiry

Bonuses that are not used or wagered within the stated validity period will expire and be removed from your account without compensation. Expired bonuses cannot be reinstated. It is your responsibility to note the expiry date of any offer you claim.

5.4 Promotional Abuse

age44 monitors bonus activity closely. Any behaviour that age44 reasonably determines to constitute bonus abuse — including but not limited to low-risk wagering strategies designed solely to complete wagering requirements, use of multiple accounts to claim the same offer, or coordination with other players — will result in bonus forfeiture and may result in account suspension.

5.5 Seasonal Promotions

age44 runs seasonal promotions aligned with the Bangladeshi calendar, including Eid bonuses, Pohela Boishakh free-spin drops, Victory Day reload offers, and BPL tournament specials. Each seasonal promotion has its own validity period and terms, which are published on the promotions page and communicated to eligible players via in-platform notification.

6. Gameplay & Fair Use

All games available on age44 are provided by certified third-party game studios including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. The rules governing each individual game — including bet limits, RTP rates, and side bet options — are governed by the respective game studio's published rules, which are accessible within the game interface.

6.1 Prohibited Conduct

The following are strictly prohibited on age44 and will result in immediate account suspension and permanent ban:

• Use of automated betting software, bots, scripts, or artificial intelligence tools to place wagers or interact with the platform.
• Collusion with other players to gain an unfair advantage in poker, live dealer games, or sports betting.
• Exploitation of software bugs, display errors, or pricing errors. If you identify such an error, you are obligated to notify support immediately and must not attempt to profit from it.
• Chargebacks or payment disputes initiated in bad faith following a genuine transaction.
• Any attempt to hack, reverse-engineer, or interfere with the platform's technical infrastructure.
• Providing false information to support staff or during KYC verification.

6.2 Game Malfunctions

In the event of a game malfunction, disconnection, or technical error during a game round, age44 will attempt to resolve the issue and restore your last known game state where possible. If restoration is not technically feasible, the wager for the affected round will be refunded to your balance. Winnings generated during a demonstrably malfunctioning game round are not guaranteed and may be voided following investigation.

6.3 Responsible Use of Credits

Players are responsible for managing their own gaming activity within healthy limits. age44 provides voluntary tools — including deposit limits, session time caps, and self-exclusion — to support responsible gaming. These tools are available at any time through your account settings or by contacting the support team at [email protected].

7. Account Suspension & Closure

age44 reserves the right to suspend, restrict, or permanently close any player account at its sole discretion if there is reasonable cause to believe that any of the following has occurred:

• Breach of any provision of these Terms & Conditions.
• Fraudulent activity, chargebacks, or attempts to manipulate the platform.
• Provision of false or unverifiable identity information during registration or KYC.
• Evidence that the account is operated by a person under 18 years of age.
• Operation of duplicate accounts in violation of the one-account policy.
• Account inactivity exceeding 12 consecutive months (dormant account policy — see below).

7.1 Dormant Accounts

An account is classified as dormant if there has been no login activity for a period of 12 consecutive months. Before an account is classified as dormant, age44 will send a notification to the registered email address and mobile number. If the account remains inactive for a further 30 days following notification, age44 may apply a monthly inactivity fee of ৳100 or the remaining balance (whichever is lower) until the balance reaches zero or the account is reactivated. To reactivate a dormant account, log in and complete a fresh KYC review if required.

7.2 Voluntary Account Closure

You may request the closure of your age44 account at any time by contacting support at [email protected]. Before the account is closed, any remaining real-money balance (net of any outstanding bonus wagering obligations) will be returned to your verified payment method. Accounts under active investigation for fraud or AML review may not be closed until the investigation is complete.

8. Limitation of Liability

To the fullest extent permitted by applicable law, age44, its directors, officers, employees, agents, and technology partners shall not be liable for any direct, indirect, incidental, consequential, special, or exemplary damages arising from or in connection with your use of the platform. This includes, without limitation:

• Any loss of funds arising from gameplay outcomes, which are governed by certified RNG or live-dealer processes beyond age44's control.
• Technical interruptions, server downtime, or connectivity issues affecting your ability to place or settle wagers.
• Delays in deposit crediting or withdrawal processing caused by third-party payment providers including bKash, Nagad, Rocket, Upay, or any bank.
• Unauthorised access to your account resulting from your failure to keep login credentials secure.
• Loss of winnings or bonuses resulting from your breach of these Terms & Conditions.

Nothing in this Agreement excludes or limits age44's liability for fraud, wilful misconduct, or any other liability that cannot be excluded by law.

This Agreement is governed by and construed in accordance with the laws applicable to age44's operating jurisdiction. Any disputes arising from or in connection with this Agreement that cannot be resolved through direct negotiation with the support team will be subject to the dispute resolution procedures set out in the platform's separate Dispute Resolution Policy, available from the support team on request.